Before your trip, we conduct a detailed evaluation through a teleconsultation with our specialists. Depending on the procedure, we may request medical exams or imaging for a more accurate assessment. Once you arrive in Colombia, we’ll perform an in-person evaluation to confirm the treatment plan and answer any final questions before proceeding.

We partner with top-tier clinics and hospitals that follow strict safety protocols. If any complications arise during your stay, our medical team will respond immediately, providing the necessary care at no additional cost within the contracted package. If complications occur after you return home, we offer remote follow-ups

Yes, Colombia has become a leading destination for medical tourism due to its high-quality healthcare infrastructure and competitive prices. Our partner cities follow strict safety protocols for tourists. We recommend taking standard travel precautions and staying in secure areas.

We partner with hotels and apartments designed for patient comfort during recovery. These accommodations are located near our clinics and offer services such as special meals, medical assistance, and transportation. We can also arrange accommodations for your companion if needed.

Yes, before your trip, you will receive a contract outlining all procedure details, costs, warranty terms, and included services. You will also receive a complete medical record and detailed invoices for your records or insurance claims.